Ticket Refund Requests

For tickets purchased through the box office, bring the tickets and the credit card used and we will process your refund. Refunds take 7-10 business days to go back on the credit card.

Note: Patrons who purchased tickets from Ticketmaster by web/app. or by phone must contact Ticketmaster directly at 1-800-255-9362 or by email at support@tickets-center.com.

The following shows are offering refunds:

  • Il Volo
  • Fabulously Funny Comedy Festival
  • The Roadshow Tour
  • Straight No Chaser
  • Dancing With The Stars
  • Tao Drum
  • Les Miserables
  • Celtic Woman
  • Waitress
  • Hillsong Worship
  • Melanie Martinez
  • Steve Martin/Martin Short
  • Juanes
  • The Masked Singer
  • Trolls Live!
  • Glenn Miller Orchestra
  • Knockout De Risas

Consistent with announcements from the Live Entertainment Industry Taskforce about this unprecedented situation and the volume of affected events, promoters have asked us to give them some time to work through rescheduling options before refunds are universally offered.

PATRONS WITH TICKETS TO RESCHEDULED SHOWS – HOLD ON TO YOUR ORIGINAL TICKET AS VALID TICKETS WILL BE HONORED FOR THE NEW DATE