FAQs

FAQs

Where do I park? How do I get there?

It’s easy at FCEC! There’s plenty of parking near each of the four venues. In fact there are more than 3,500 parking spaces within a 3-minute walk. The closest area is the Premiere Event Parking directly behind the Selland Arena and Valdez Hall, off of O Street, or in the adjacent City of Fresno parking garage behind the Saroyan Theatre.  To see all parking areas with directions, please click here to view the map.

How much is parking?

Premiere Event parking located in the Selland/Saroyan lot is $10.  Other parking located in the surrounding areas as well as metered parking is also available, pricing may vary.

Where do I purchase tickets?

Buy your tickets in person at the FCEC Main Box Office located at the Selland Arena 700 M Street, Fresno, CA 93721, (559) 445-8200.  Box office hours are Monday-Friday 10AM-6PM.

Tickets can also be purchased through Ticketmaster online at www.ticketmaster.com, Ticketmaster outlets, and Ticketmaster phone at (800) 745-3000.

What are the Main Box Office hours?

The FCEC Main Box Office is open 10AM – 6PM, Monday thru Friday, and opens two hours prior to weekend shows.  It is located at 700 M Street, Fresno, CA 93721.

What is the Administrative Office address and hours?

We are located at 848 M Street, 2nd Floor, Fresno CA, 93721. The administrative office entrance is located off of Inyo Street with office hours of 8:30AM – 5PM, Monday – Friday.

Are buildings ADA accessible?

All buildings are ADA accessible. A recent upgrade to a state of the art Listen Technology Assistive Listening Device System (ALD) is now available in the Saroyan Theatre for each show. For more information on the Assisted Listening Device System, please click here.

You can also call our main line at (559) 445-8100, the Main Box Office at (559) 445-8200 or email us at fresnoconvention-entertainmentcenter@smgfresno.com

Is there a lost & found?

Yes.  Please contact fresnoconvention-entertainmentcenter@smgfresno.com or call (559) 445-8100.

How do I book an event?

To book an event click here to fill out an Inquiry Form or please contact:

William Overfelt, General Manager | bill.overfelt@smgfresno.com

Natalie Ortega, Sales Manager | natalie.ortega@smgfresno.com

April Lucchesi, Sales Manager | april.lucchesi@smgfresno.com

Or please call our main line at (559) 445-8100

How can I receive updates and reminders about upcoming events?

Keep up with all the exciting new events happening at the Fresno Convention & Entertainment Center!  Sign up using the Join Our Mailing List form and we’ll put you on the list to receive our monthly updates and keep you in the loop about all that the FCEC has to offer!  Also checkout our Facebook page for additional announcements and connect with other people in your area!

Can I bring my own caterer to a wedding or other event?

Pardini’s Catering & Banquets is the exclusive caterer for all events held at the Fresno Convention & Entertainment Center. Outside food and drinks are not permitted.  Visit their website for more information www.pardiniscatering.com

Do you have accessible seating?

For special assistance and wheelchair accessible seats, please contact the Box Office (559) 445-8200, Monday-Friday 10:00am to 6:00pm or email us at
fresnoconvention-entertainmentcenter@smgfresno.com

How wide are your seats?

The width of our seats (inside arm to inside arm) are as follows:

  • Saroyan Theatre, fixed seats – 17.5″
  • Saroyan Theatre, orchestra pit seats – 17″ (no arm rests)
  • Selland Arena, “Balcony” & “Loge” levels – 18″
  • Selland Arena, “Arena Level” – 16.5″
  • Selland Arena, VIP seats – 21.5″
  • Selland Arena, “Floor” seats – 19″ (no arm rests)